This Privacy Policy explains what personal information 3n4n collects from players in the Philippines, how that information is used, and the steps taken to keep it secure. By registering an account or using the platform, you agree to the practices described on this page. Please read it carefully alongside our Terms and Conditions.
When you create an account on 3n4n, we collect the personal information you provide during registration, including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect a copy of a valid government-issued ID to verify your identity and confirm that you meet the minimum age requirement of 21 years. During your use of the platform, we automatically collect technical data such as your device type, operating system, browser version, IP address, and session activity logs. Payment-related information, including your preferred payment method and transaction history, is recorded to process deposits and withdrawals accurately. All information collected is limited to what is necessary to operate the platform, comply with applicable Philippine regulations, and provide you with a safe and personalised gaming experience.
The personal information collected by 3n4n is used primarily to create and manage your account, process your deposits and withdrawals in Philippine pesos, and verify that you are eligible to participate in gaming activities under Philippine law. We use your contact details to send you important account notifications, security alerts, and updates about changes to platform policies. Technical and session data helps us maintain platform stability, detect suspicious activity, and improve the overall mobile and desktop experience for players across the Philippines. Your transaction history is used to generate accurate account statements and to comply with anti-money laundering reporting obligations. We do not use your personal data to serve third-party advertisements, and we do not sell or rent your information to any external marketing organisations.
3n4n does not sell, trade, or rent your personal information to third parties for commercial purposes. We may share limited data with trusted service providers who assist in operating the platform, such as payment processors, identity verification services, and technical infrastructure partners, all of whom are contractually required to handle your data securely and only for the specific purpose for which it was shared. In certain circumstances, we are legally required to disclose personal information to Philippine regulatory authorities, law enforcement agencies, or financial intelligence units when responding to a lawful request or fulfilling a compliance obligation. If 3n4n undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance where required by law. Outside of these limited scenarios, your personal information remains strictly within the 3n4n platform environment.
3n4n retains your personal information for as long as your account remains active and for a minimum period of five years after account closure, in line with the record-keeping requirements under Philippine financial regulations and the Data Privacy Act of 2012. Transaction records and identity verification documents are kept for the full retention period to support audit trails and regulatory reporting. If you request account closure, your data will be flagged for deletion at the end of the applicable retention period, except where retention is required by law or where a dispute or investigation is ongoing. Anonymised and aggregated data that cannot be used to identify you may be retained indefinitely for platform analytics and improvement purposes. You may contact [email protected] to enquire about the specific retention period applicable to your account data.
Under the Philippine Data Privacy Act of 2012, registered players have the right to access the personal information held about them, request corrections to inaccurate data, and object to certain types of processing. You may submit a data access or correction request by emailing [email protected] with your registered account details, and 3n4n will respond within the timeframe required by applicable law. You also have the right to request the deletion of your personal data, subject to the retention obligations described above, and to withdraw consent for processing activities that are based solely on your consent. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. 3n4n is committed to honouring these rights promptly and transparently, and our support team is available around the clock to assist with any data-related enquiries.
3n4n implements a range of technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the platform is encrypted using industry-standard protocols, and sensitive account information is stored in secured environments with restricted access controls. Our security team monitors platform activity continuously to detect and respond to potential threats, and all staff with access to personal data are trained on data handling obligations and confidentiality requirements. Payment transactions are processed through certified payment gateways that comply with applicable financial security standards, ensuring that your PHP deposits and withdrawals are handled safely. While no system can guarantee absolute security, 3n4n takes all reasonable steps to maintain the integrity and confidentiality of your personal information at all times.
3n4n may update this Privacy Policy from time to time to reflect changes in platform operations, applicable Philippine regulations, or industry best practices. When material changes are made, registered players will be notified through an in-platform notice displayed upon their next login, and the effective date at the top of this page will be updated accordingly. Continued use of the platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you may request account closure by contacting [email protected] before the effective date. We encourage all players to review this page periodically to stay informed about how their personal information is being handled.
The 3n4n support team is available 24/7 to help with any privacy-related questions. You can also visit the FAQ for quick answers, or log in to review and manage your account details directly.